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Returns & Refund Policy

At Corporate Cult, we maintain strict quality control standards for every garment produced. Please read our policy carefully before placing an order.

1. Return & Exchange Eligibility

Returns or replacements are accepted ONLY in the following scenarios:

  • You received a damaged or physically defective product.
  • You received an incorrect item, size, or design relative to your order confirmation.

2. Non-Returnable Scenarios

For hygiene, print integrity, and operational reasons, we do NOT accept returns, exchanges, or cancellations for:

  • Customer change of mind or personal design/color preference after delivery.
  • Ordering the incorrect size (please refer to our detailed size chart before ordering).
  • Items damaged due to improper washing, handling, or wear and tear.

3. Claim Process & Unboxing Requirement

To claim a replacement for a damaged or wrong product:

  1. Email us at support@oofo.tech within 48 hours of delivery.
  2. Include your Order ID, a clear photo of the shipping label, and an unboxing video / photos demonstrating the defect or wrong item received.
  3. Our support team will review the claim and arrange a hassle-free replacement or store credit.

4. Refund & Replacement Timeline

Once your claim is verified and approved, a replacement order will be dispatched, or a full refund will be processed back to your original payment method within 5–7 business days.

5. Contact Us

For any claim assistance, reach out directly via our Contact Us page or email us at support@oofo.tech.